What is a "shuttle" transfer?
What is a “shuttle” transferWhen the transfer is shared with some other passengers. Passengers are dropped in several places or collected from several places. Therefore the cost of the transfer is less than a private transfer.
What is private transfer?
What is private transfer?A private transfer is for those who have booked such transfer in advance. Passengers are taken directly to their destinations without having to share the ride with other passengers.
Between what hours can people contact us by the telephone?
Between what hours can people contact us by the telephone?From 06:00 to 23:00 British time.
Can I smoke in the vehicle?
Can I smoke in the vehicle?According to the laws in England, no smoking is allowed in the vehicle. This is also out of consideration for other passengers.
How many can be seated in a car?
How many can be seated in a car?The number of seats varies according to the vehicle’s size, from four to eight seats.
How long in advance should I notify of any changes or cancel a booking?
How long in advance should I notify of any changes or cancel a booking?Customers are requested to inform us of any changes or cancellations at least 12 hours before the flight’s departure.
What happens if my flight is delayed?
What happens if my flight is delayed?We monitor flight arrival and landing times, making sure a driver is there to welcome you at the airport. If the flight is delayed beyond three hours we ask you to inform us by calling or texting (SMS or WhatsApp) to the mobile number that appears above.
At which terminal will the driver drop me?
At which terminal will the driver drop me?The driver will drop you at the appropriate terminal for your flight. To this end the flight number and airline should be entered in the booking form on the website.
Do I need to contact you before the transfer back to the airport?
Do I need to contact you before the transfer back to the airport?It is advisable to contact us up to 12 hours before departure if there are any changes to the details given at the time of booking the transfer, or if you stay in England has been more than a week since you were collected by us from the airport. Otherwise there is no need to confirm your booking or time and place of the pick-up, though you are most welcome to do so.
Do you have chairs for children under 3?
Do you have chairs for children under 3?We have special approved seats for children aged one year and older. If you do require such a seat, please notify us in advance.
What are the methods of payment?
What are the methods of payment?Cash payment in local currency directly to the driver.
How much tip should I give the driver?
How much tip should I give the driver?The amount you tip the driver is at your discretion, in accordance to the service and treatment you received.
How long will it take me to reach my destination in London?
How long will it take me to reach my destination in London?Between 40 minutes and an hour and a quarter – depending on a number of factors:
What is a "shuttle" transfer?
What is a “shuttle” transferWhen the transfer is shared with some other passengers. Passengers are dropped in several places or collected from several places. Therefore the cost of the transfer is less than a private transfer.
What is private transfer?
What is private transfer?A private transfer is for those who have booked such transfer in advance. Passengers are taken directly to their destinations without having to share the ride with other passengers.
Between what hours can people contact us by the telephone?
Between what hours can people contact us by the telephone?From 06:00 to 23:00 British time.
Can I smoke in the vehicle?
Can I smoke in the vehicle?According to the laws in England, no smoking is allowed in the vehicle. This is also out of consideration for other passengers.
How many can be seated in a car?
How many can be seated in a car?The number of seats varies according to the vehicle’s size, from four to eight seats.
How long in advance should I notify of any changes or cancel a booking?
How long in advance should I notify of any changes or cancel a booking?Customers are requested to inform us of any changes or cancellations at least 12 hours before the flight’s departure.
What happens if my flight is delayed?
What happens if my flight is delayed?We monitor flight arrival and landing times, making sure a driver is there to welcome you at the airport. If the flight is delayed beyond three hours we ask you to inform us by calling or texting (SMS or WhatsApp) to the mobile number that appears above.
At which terminal will the driver drop me?
At which terminal will the driver drop me?The driver will drop you at the appropriate terminal for your flight. To this end the flight number and airline should be entered in the booking form on the website.
Do I need to contact you before the transfer back to the airport?
Do I need to contact you before the transfer back to the airport?It is advisable to contact us up to 12 hours before departure if there are any changes to the details given at the time of booking the transfer, or if you stay in England has been more than a week since you were collected by us from the airport. Otherwise there is no need to confirm your booking or time and place of the pick-up, though you are most welcome to do so.
Do you have chairs for children under 3?
Do you have chairs for children under 3?We have special approved seats for children aged one year and older. If you do require such a seat, please notify us in advance.
What are the methods of payment?
What are the methods of payment?Cash payment in local currency directly to the driver.
How much tip should I give the driver?
How much tip should I give the driver?The amount you tip the driver is at your discretion, in accordance to the service and treatment you received.
How long will it take me to reach my destination in London?
How long will it take me to reach my destination in London?Between 40 minutes and an hour and a quarter – depending on a number of factors: